ABOUT JOLLYBIKES THAMES - OUR STORY
Who we are
Matthias and Elena are a German-Spanish couple and immigrated into Thames, New Zealand in September 2010 with our five kids born between 1994 and 2003.
We love nature and cycling and have enjoyed marvelous cycling tours.
Matthias is a GP (family doctor) and Elena looks after the house, the kids and our numerous guests.
Luen came to JollyBikes in July 2018. She moved, together with her husband Bo, to Thames in 2016.
She has a passion for biking and tourism, and the combination of both. So it was only logical that we joined forces.
We know that New Zealand has a reputation of being a "green" country both for its richness in vegetation and it's ecological attitude. We believe that more cycling will add to it and help justifying it even more.
We believe that many more people could experience the joy of cycling and a lot of them just need to try with a bit of support.
We believe that cycling is extremely beneficial for health with and without electric support for a bunch of reasons. We are aware that many people would not be able to go the distances they want to without electric support.
This is why we're here.
How We Work
We are, selling, renting and servicing bicycles.
We have started with electric bikes in 2015, and are proud to offer one of the biggest ranges of products of all New Zealand e-bike retailers. In the meantime, we have now widely amplified our services to all common kinds of bicycles. We proud us of solid servicing. There is no too hard-bucket. If we cannot help, we will organise it.
We rent bikes to you after your preferences. We can give you advice where to go and how to get the most out of it.
We sell bikes. We can show you different models, features and
equipment. We take all the time you need, at a time that suits you. We do not charge anything for trying them on the Thames hills, and refund any individual rental payments of the last 6 months (up to 3 days) if you buy a bike from us. We offer finance (through Gilrose).
We have a large range of accessories. On the North Island, we are the sole stockist of the fabulous FastRider bike bags and baskets.
As a GP,
Matthias can give you health advice in regards to the bikes.
The bikes are easy to understand and to ride. We will make sure that you are safe.
With every new bike comes a FREE service plan. As an experienced bike mechanic, Neil Kaku will be there for you for any technical support you may need. He is as passionate as knowledgeable and goes the extra mile to look after our and your bike. He has lived in the USA for many years, and has now been a Thames local for more than 20 years.
In the unlikely case he cannot fix your problem himself, Frank from CyclePro Hamilton is one of our consultants who have committed to keep you and us going.