Jollybikes Owner family photo

Who we are

Matthias and Elena are a German-Spanish couple and immigrated into Thames, New Zealand in September 2010 with our five kids born between 1994 and 2003.

We love nature and cycling and have enjoyed marvelous cycling tours.

Matthias is a GP (family doctor) and Elena looks after the house, the kids and our numerous guests. 

Luen came to JollyBikes in July 2018. She moved, together with her husband Bo, to Thames in 2016. 

She has a passion for biking and tourism, and the combination of both. So it was only logical that we joined forces. 

The Idea

We know that New Zealand has a reputation of being a "green" country both for its richness in vegetation and it's ecological attitude. We believe that more cycling will add to it and help justifying it even more.

We believe that many more people could experience the joy of cycling and a lot of them just need to try with a bit of support.

We believe that cycling is extremely beneficial for health with and without electric support for a bunch of reasons. We are aware that many people would not be able to go the distances they want to without electric support.

This is why we're here.

JollyBikes logo, clean mobility, easy health
JollyBikes old logo, electric bicycles, way to go

How We Work

We are, selling, renting and servicing bicycles.

We have started with electric bikes in 2015, and are proud to offer a large ranges of products. Also we offer our services to all common kinds of bicycles. We are reliable, we go the extra mile, we get things done. There is no too hard-bucket. If we cannot help ourselves, we will organise help for you.

We rent bikes to you after your preferences. We can give you advice where to go and how to get the most out of it. You can also book shutlles through us, if you want to go one way only. 
We accompany you through setting up your tour, whether you alone, as a couple, a family or group. 

We will explain to you different bike models, features and equipment. We take all the time you need. We do not charge anything for trying them on the Thames hills, and refund any individual rental payments of the last 6 months (up to 3 days) if you buy a bike from us. We offer finance (through Gilrose). 

We have a large range of accessories. On the North Island, we are the sole stockist of the fabulous FastRider bike bags and baskets. 

As a GP, Matthias can give you health advice in regards to the bikes. 

The bikes are easy to understand and to ride. We will make sure that you are safe. 

With every new e-bike comes a FREE service plan. Our experienced bike mechanics will be there for you for any technical support you may need. 

JollyBikes Owner, bike Mechanic and electric bikes
Lady, and you boy riding two electric bikes

Our Staff

JollyBikes Shop owners and directors
Matthias John

Founder, Owner

Director Retail and Workshop

Shane Taylor  - Bike MechanicHead of Workshop
Shane Taylor

Bike Mechanic

Head of Workshop

Gayle Shegedin - Sales Assistant, Customer service
Gayle Shegedin

Sales Assistant, Customer service

Luen Wong - OwnerDirector Tour Operations
Luen Wong


Director Tour Operations

JollyBikes Chief Bike Mechanic
Neil Kaku

Bike Mechanic

Charlotte Demaux

Inventory Management, Sales Assistant

Charlotte Demaux - Inventory Management, Sales Assistant
JollyBikes Shop Manager
Christian Adolf

Business Manager

Gabriel - Workshop Assistant

Workshop Assistant

Thames Valley hills and nature
Thames Scenic Coast forest, ocean and road
Little boy riding electric bike in Thames valley

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