Information We Collect:
We collect personal information from you, including:
Interactions with us
Billing or purchase information
How We Use Your Information:
We use this information to:
Facilitate the sale, delivery, and return of items
Gather essential details during the time your items are in our workshop
Maintain effective customer service by contacting customers when necessary
Sharing Your Information:
Your information may be visible during interactions with:
Our website on "Rocketspark"
Google, particularly within email communications
Our staff, as required for customer service and order clarification
Suppliers and immediate business partners, such as shuttle services and tour itineraries
Providing this information is generally optional. However, omitting details like a phone number may hinder our ability to update you on completed workshop tasks or notify you of order arrivals. We prioritize your privacy by securing information through cloud services and restricting staff access to job-related necessities.
We retain personal information for 7 years, after which we securely erase data older than 7 years from the last time it was used.
You have the right to request a copy of your personal information and request corrections if necessary. For such requests or any inquiries, please contact us at firstname.lastname@example.org, 078679026, or 96 Richmond Street, Thames 3500.
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Data Sharing Policy for Improving Customer Experience with Our Providers
At JollyBikes, we're committed to delivering exceptional experiences. Our Data Sharing Policy outlines how we share customer data with trusted providers to enhance services while prioritizing privacy and security.
[The Data Sharing Policy as previously outlined]